# Results in the CRM

Immediately after a path is live, you will start seeing real-time data inside the CRM.

### Participant replies

How `pullpath` participants replied are called `results`. On the `path list` you can click on the name of your path or click the `Edit` drop down and select `View results`.

![Results are what users said. Reports are stats about the pullpath itself.](https://1748900680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvHkM0etrbc8qPGtSDGBK%2Fuploads%2FIoeP6HgDe6o2P7kovdF9%2Fpath-list-results-report.png?alt=media\&token=196a4ee6-e8d2-4a87-8531-af85389838ea)

On the `bit result` view, you can see percentage replies across all bits. 

![Click on a bit to see the details or export to excel](https://1748900680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvHkM0etrbc8qPGtSDGBK%2Fuploads%2FIfgwMkgoHpwzSuF5JHsu%2Fcrm-results.png?alt=media\&token=67789488-1572-4c6f-b481-85f9aa101a7f)

On the `bit result detail` screen you will see percentage replies. You can click the bottom left `View counts` to see how many participants made each choice or click the bottom right `export raw data to csv file` to download this question to excel.

![View counts to toggle between percentage & raw numbers](https://1748900680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvHkM0etrbc8qPGtSDGBK%2Fuploads%2Fn0G5y1ERUqUeaRO1jTEe%2Fcrm-question-percent.png?alt=media\&token=d4ce7b11-b340-4a5f-b2d9-31ef137597ed)

![Same result as above, showing the number of users who made each choice instead](https://1748900680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FvHkM0etrbc8qPGtSDGBK%2Fuploads%2FhfICRHwuyh1isk7pp8ng%2Fcrm-question-count.png?alt=media\&token=9e15775e-1a61-4a8f-b678-47a8ac3d217d)